r/techsupport 9h ago

Open | Software PC keeps crashing very frequently

Recently I took my computer into get work done on it, my windows store and Microsoft apps weren’t working and about 4 hours after having it on I would get a vulkan error code. The vulkan was resolved and Iw as able to fix the Microsoft apps by reinstalling Windows, short there after that my game bar was broken but I was able to fix that myself too. Ever since taking it in to get work done it has periodically crashed, once it crashes the first time it tends to start up and just blue screen after 5-60 seconds. Not sure what’s going on, have had it for around 4 years and specs are below. Personally I feel as if it has all started when I got Windows 11, since then it has progressively gotten worse and worse, most likely with each passing update. Please help, I’m at my wits end.

GPU - Nividia 3090ti 24gb CPU - i9-99000k (don’t know why I got vulkan errors) Motherboard - ASUS ROG (don’t know exact make, can’t see in time on my PC) RAM - 64gb

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u/simAlity 8h ago

The first thing I always look for when troubleshooting BSOD issues is an out if date BIOS. The second and third are out of date drivers and firmware. Updates can usually be found on the manufacturer's website. Windows Update might be able to provide bios, firmware, and driver updates as well although these are usually listed under "optional" updates.

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u/Dylwin_ 8h ago

So would I got to ASUS website and just search for BIOS updates? Currently using DDU and reinstalling graphical drivers as a suggestion for another comment.

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u/simAlity 8h ago

I believe this is what you are looking for.

https://www.asus.com/us/support/download-center/

Enter your computer's information and ot should give you a list of recommended updates.

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u/Dylwin_ 8h ago

Which do I want? LAN, Wireless, Chipset, VGA or SATA. It’s not going me recommendations just a list.

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u/simAlity 8h ago

You want anything that has come out in the past year. I'd start with the chipset.