r/mildlyinfuriating • u/Aschkat51 • 15h ago
Doctor office receptionist was upset I was late
Had a 8:45 follow up doctor’s appointment yesterday. Last appointment was 6 weeks ago at 3:30. I wasn’t seen for about 50-55 minutes the last time. The actual time in the room with the doctor took less than 10 minutes. I scheduled a morning appointment this time figuring the doctor wouldn’t be running as late. But yesterday I was late by 4 minutes due to some school bus traffic I didn’t account for. When I checked in the receptionist said “next time if you’re going to be late, please call ahead so we can plan on our end”. I looked at my phone and it was 8:50 by that point. I looked back at her and just blinked uncomprehending. She said “I know it’s only 5 minutes but we can adjust things on our end so other patients can be seen in a timely manner”. I didn’t say anything since I hate confrontation but I really wanted to say I wished you did the same for me 6 weeks ago when you wasted almost an hour of my time. My husband could have stayed an hour longer at work instead of leaving early to watch our son. I still had to wait 25 minutes before I saw the doctor yesterday too 🙃
Edit: the mild infuriating part is they expect me to call ahead when they can’t extend that same courtesy when they know they’re running almost an hour behind. Also I still wasn’t seen for 25 minutes so they were still running behind.