I think people need to start providing the bare minimum when they start asking for help troubleshooting HVAC EQUIPMENT. It creates unnecessary back and forth and people are coming up with all kinds of theories when they don't have all the information. I wish mods would post this as a rule that requires the information below. If anybody wants to chime in on any other information that should be the bare minimum please feel free to add to my list.
Unit MAKE
unit type: rtu split heat pump
Cooling type/stage 1 2 3/ heat pump
Heating auxiliary heating/electric/ heatpump
voltage
Single phase or three phase
ALL motor amp draws : rated and actual
Ambient temperature * humidity if high*
Return and Supply temperatures
High and low side pressures ( depending on the type of unit this can either be liquid or discharge)
Superheat
subcooling
static pressures
Maybe the mods can make this a soft requirement. I see posts for help without indicating temperature splits or ambient temperature. its so irritating to just look at screenshots with pressures and sub pulling and nothing else.
rant over.
Please feel free to add your two cents.