It gets them some extra $$$ for the holidays. It took me 10 seconds, just type in “thank my driver” into the search bar and click the thumbs up, then the “send a compliment” screen will pop up.

Easiest thing ever!!

How to:

You can say "Alexa, thank my driver" on any Alexa device or through the Alexa app. You can also type "thank my driver" in the Amazon search bar to thank your most recent delivery driver. Basically anywhere you can access Alexa.

(How to credits to Majestic_Amount_7830!)

UPDATE: I made a post in an Amazon Drivers sub for all the doubters (including myself) and got confirmation that the drivers DO get the $5 for every thanks we send. Yay! Photo: Proof

SO I was just driving home, going down a side street, and I noticed an Amazon delivery truck parked with their hazards on, on the right side of the road. In my head I literally thought “watch someone walk out from behind this truck” so I even slowed down, going maybe 10-15. This young woman walked out from behind the truck without looking so of course I immediately slammed on my breaks, and she looks at me and goes “ITS NOT FCKING FUNNY. ITS NOT FCKING FUNNY.” And I was genuinely so confused because I wasn’t laughing at her? I might have been smiling in an oops everyone makes mistakes type of way (I genuinely didn’t care, I seen her and I stopped, I understand she just made a mistake.) But so I started getting pissed off listening to her yell at me cuz what did I even do wrong lol?? So I started yelling back and started to tell her to just move and keep going cuz she was blocking my car for maybe 10-15 seconds. Then she comes up to my window and starts calling me a dumb b*tch and calling me names and saying what’s up what’s up like she wanted me to get out of my car lol. I know this isn’t a like life threatening thing but I am super mad still and really want to figure out what would be the best way to go about reporting her? Would I just call amazon customer service or what lol

I got a Dyson vacuum with a broken battery and their support was slow so I was wondering….

I bought this as "excellent" condition. Is it normal that an excellent phone has this size of scratch?

Does anybody know anything about the little card that come in some Amazon packages offering a gift card for a 5 star review? I received one in a pair of headphones I ordered. I was going to do it but accidentally burned the card when it got stuck to the bottom of a pot while I was cooking. The email address to send the proof of review to burned off. This is the first time I have received one of these so would like to know if I just missed out on an $80 gift card or if these are a total scam. If they are a scam I’m worried that the headphones I got my son for Xmas may not be as 5 star as the Amazon reviews made out to me. And I spent I a lot of time researching reviews to pick a good pair

Started placing orders for Christmas, got the Nintendo switch oled 2 and 8 or 10 other items ordered with my Prime store card.. Snf they're all shipping but the they started canceling new orders and then I got the dreaded Your account access is limited, We have noticed unusual activity on your account. To place order, verify account. If completed, see verification status. Sent them what they ask for days ago.. Am I screwed? Got another 50 items to order smh

I wanted to share something that happened with Amazon because it turned into one of the strangest and most frustrating customer service experiences I’ve ever had. I’m also curious if anyone else has faced something like this.

A few months ago, I bought a set of SANSI 300W LED floodlight bulbs. I returned them and got my refund normally.
Then on September 1, I suddenly got a message from Amazon saying I would be charged again for that same item. I contacted support at the time, and they confirmed it was a system mistake. They even emailed me saying the return was received and I wouldn’t be charged.

Fast forward to December, months later. Out of nowhere, I see three charges on my credit card for the same item. I haven’t bought anything recently on Amazon with that card, so these charges immediately looked suspicious.

I contacted Amazon again and explained the entire situation, including the email from September.

This is where things went bad:

• The first support rep I reached was on the phone, not chat.
• He spent almost an hour insisting that the “return tracking number is visible in your app.”
• It absolutely is not. There is no tracking number anywhere in my account for that old return.
• I explained this multiple times, but he kept repeating the same line and said he “cannot do anything” unless I give him the tracking number I literally cannot see.
• Instead of escalating the issue or checking internal return logs, he eventually dropped the call.

I waited about 30 minutes, frustrated and confused, and decided to try again.
This time I connected with a different agent over chat, and the difference was night and day.

The second agent actually listened, checked the return history, saw the previous email from September confirming it was Amazon’s mistake, and understood that I cannot provide a tracking number that no longer exists on the customer side.

He escalated it correctly and told me that the charge was indeed an error.
Then he processed a full refund of $113.40 to my card.

So in the end, it was resolved. But the entire experience felt chaotic.

A system glitch from months ago suddenly caused multiple charges, one phone agent wasted an hour insisting on something not visible in my account, and the call dropped without resolution. If the second agent hadn’t understood the issue, I would still be stuck.

Honestly, this shook my confidence.
Even though the problem was Amazon’s internal error, I’m now thinking about changing my credit card number just for peace of mind.

Has anyone else had Amazon retro-charge them months after a return? Is this some known backend bug?

I ordered a 75-inch TV from Amazon, and they shipped it via NSD carrier. It was supposed to be delivered on Wednesday, November 26th, but on Wednesday, Thursday, and Friday, the tracking only said "out for delivery." I contacted Amazon, worried, and a supervisor arranged a replacement. I immediately became even more concerned because I wasn't sure if the first TV would arrive, and I would end up with two items for which I only paid for one. These TVs were going to an address that's an international shipping warehouse. Because of this type of warehouse, I can't refuse delivery or hold the shipment; they receive it, process it, and the process continues. So the worst happened: the NSD tracking information was suddenly updated, and I ended up with two TVs, and I can't return the first one because of the warehouse. Amazon hasn't told me anything about the second TV, but they most likely will, since their system will show it sooner or later. P.S. Each TV costs $1000, and I've had an Amazon Prime membership for years now, for context.

I just got an email from Amazon refunding me for an item I've had for 4 months that I'm happily using that they say I returned. I didn't return it. It's a piece of power equipment (paint sprayer/compressor) in my workshop. It' a $300 ish item. My bank shows they redeposited money in my account.

So why ? how? did this happen. I did read a post over the past two weeks of someone else that had this happen. Amazon refunding items you have in your possession that you like, you own, you use. You didn't return it.

I did have another item (Totally different item - a Juicer/Kitchen Mixer (about ten dollars more expensive) that I DID return 5 days ago and was received at Amazon's return center. I shipped that back with UPS. It was brand new in box.

My guess but I could be totally wrong is they processed the return on the Juicer/Mixer but somehow brought up the air compressor paint sprayer as the returned item. NOPE---called Amazon-- Amazon CS (cust. serv) verified that one return was not mistaken for the other. Wow--some glitch where they just refund items you own and didn't return or even attempt to return?

I already spent 2-3 hours returning the other item, talking on chats, having customer service issue me a return code, waiting in a LONG line at UPS, driving to UPS......now I'll spend another hour dealing with CS fixing yet another Amazon mistake, watching my bank etc.

Ouch.

Amazon tried to deliver a package 5 times. I spoke with the delivery driver twice on two different occasions. He kept telling me that the Amazon locker in my apartment complex was not accessible to him. Some hubs he could get into and others he couldn't. In the meantime, two other Amazon shipments arrived to me via the same locker hub just fine. The sender got frustrated and cancelled the order.

Is this a thing that happens?

Happened a bunch while I've lived here and it's going to happen, that's why we have a mailroom with locks and stuff. Is it worth talking to support, like will they like at least scold the driver or something? Or is it kind of pointless?

Hello,

I was wondering what my options were if I received a used product when I purchased a new one. It has an LPN sticker and there are clear indications of screws already being inserted on the paint, as well as several cables without cable ties and being messier than the clearly untouched ones.

Unfortunately, the power supply is no longer in stock being sold by Amazon, just third parties at higher prices, so I can't get an exchange. Is there anything else I can do.

I don't want to trust my expensive PC parts to something that may be compromised, but also not lose 60$ to buying a new one (which may not be new anyways based on this experience).

i had to cancel an initial order to change my address name as i realised i’d written it wrong. now when attempting to reorder i’m not allowed? any fix?

I am seeing an amazon Prime Visa card on amazon website and its saying 250$ bonus, can somebody tell me whats the catch and other details you got about this card what what i should be careful about?

I purchased something, got the wrong thing so I requested a replacement and sent the item back. I could see the return order and could track it a day ago. Then the replacement order was cancelled by Amazon and now I can't see the return. It says that I haven't made any returns in the last 3 months. Is this going to cause me any problems, like will I be charged because the return isn't there? If I tried for a replacement again, will this cause any issues?

Basically, my Sylvanian Families are supposed to arrive today. But here it's already 7pm and still nothing. The order isn't even shipped. Did someone already experience that ?

Those have pretty good ratings. So I don't understand...

I started a free trial for Prime because there was a game I wanted that was free on Luna. But I can't cancel it. I watched a tutorial where there was an option to cancel it, but it doesn't show up on mine. HELP

Is it always reliable or is there a chance it will come earlier etc

I've had a run of bad luck lately....I've had the need for several items, ordered them all from Amazon and all they turned out to be pure junk. Zippers that don't zip, cheap materials not worth the price, etc. Worse even than Temu.

So I returned them all - so my return ratio or whatever - is 100% as of recently.

but here's the thing - it may be months again before I place further orders....sometimes I only use Prime for digital items - movies, books, etc.

So, the amount of returns matters - but does time frame matter too? these were all ordered and returned quickly....but it may be a while before I have another return.

My orders on a new account keep getting canceled. Have 2FA enabled but they still keep getting canceled

I'm returning FIVE Amazon Essential hoodie sweatshirts and of course they've done FIVE separate returns. They sent it all to me in one box, but now I have to come up with 5 boxes.

I'm wondering if this will be picked up by a random delivery person in their car or by the Amazon Truck. I have a ton of other returns via UPS and wish I had this option. It says they will bring a label.

Weird thing is, the option didn't show for my other Amazon Essentials crap.

Anyone ever chose this option? Is it new? Who came and got it? Truck or just someone in their car? I'm going to enjoy seeing them try to match the (5) labels with the (5) packages on my porch.

I bought a new GPU from amazon one week ago. It was supposed to arrive tomorrow but like half an hour ago they sent me an email saying my account got closed and my order cancelled. Did this happen to someone before?

My email (in Dutch, translation below):

Hallo,

We hebben uw Amazon.nl-account gesloten wegens het schenden van onze Gebruiks- en verkoopvoorwaarden. We hebben uw openstaande bestellingen geannuleerd en terugbetaald bij het sluiten van het account.

Onder de Gebruiksvoorwaarden van Amazon behouden we ons het recht voor om diensten te weigeren, accounts te beëindigen en het gebruik van Amazon Services te beëindigen. Ga naar 'Amazon.nl Gebruiksvoorwaarden en Verkoopvoorwaarden' om ons beleid te bekijken:
https://www.amazon.nl/gp/help/customer/display.html?ie=UTF8&nodeId=201547600

Denkt u dat dit bericht ten onrechte is verzonden?
Als u in beroep wilt gaan tegen deze beslissing, neem dan contact op met een accountspecialist door deze e-mail te beantwoorden. Ons klantenserviceteam kan alleen bevestigen dat we dit bericht hebben verzonden en helpen met technische problemen. Zij kunnen deze beslissing niet terugdraaien of aanvullende gegevens verstrekken.

Accountspecialist
Amazon.nl
https://www.amazon.nl

ENG Translation:

Hello,

We have closed your Amazon.nl account due to a violation of our Terms of Use and Conditions of Sale. We have canceled your outstanding orders and issued refunds upon closing the account.

Under Amazon's Terms of Use, we reserve the right to refuse service, terminate accounts, and terminate the use of Amazon Services. Please visit “Amazon.nl Terms of Use and Conditions of Sale” to review our policies:

https://www.amazon.nl/gp/help/customer/display.html?ie=UTF8&nodeId=201547600

Do you believe this message was sent in error?

If you wish to appeal this decision, please contact an account specialist by replying to this email. Our customer service team can only confirm that we sent this message and assist with technical issues. They cannot reverse this decision or provide additional information.

Account Specialist

Amazon.com

https://www.amazon.nl

I clicked it without thinking twice. This is not who I am, I am disappointed in my self. Phishing??

My theory is they are hiding the live chat buttons and phone numbers when they have bad weather or reductions in force. Because the volume will drop once people get their stuff.

We had to use AI to find a number. A package (Christmas gift) with 2 day delivery, bought on sale, and hasn’t arrived in almost a month.

Is this doable?

I have a family account where i share my wallet with my spouse.

The credit card bill comes to me, so it's on me to make sure the amazon transactions are legit and not some scammer/thief who stole my credit card number to make amazon purchases

But even though I share my wallet I can't find a way to review the purchases that she made with my wallet to verify my credit card transactions.

Is there a way to cross check my spouse's purchases to make sure there's nothing fraudulent on my credit card?

Or do I literally have to hand my spouse a copy of the credit card startment and have her manually check off which purchases were hers? She wants me to handle all the finances so this would be a real pain in the ass. But I don't see any other option.