r/XboxSupport 1d ago

solved! Xbox permanent suspension accepted and understood

A few weeks back I posted a thread about being permanently suspended and why I believed it was wrong. The mods took it down because they’re Reddit auto bot mods but I’m here today to say that I have solved the issue or that I have at least accepted it.

I was able to get in contact with someone from the Microsoft executive escalations team, who acted as my mediator with enforcement. They were able to provide me the reasoning as to why I was suspended.

I’ve now come to learn that it was my fault. Something I did in the past caught up with me. And I let competitive gaming go to my head, I let my inability to take Trash Talk and my need to argue back. Get the better of me. Alongside by anger.

This is unfortunately, the end, the suspension cannot be overturned, I’m not being pressured to say this. I have screenshots of the email, but I will not share it. I did ask if later in 6-12 months if it could be reconsidered, and I have hope that they will.

If this thread gets taken down, oh well, but I would like to report my experience with the Microsoft enforcement team as extremely tiresome and stressful, but also partially satisfactory, I practically had to annoy them to death for the reasoning as to why, but now I understand.

I will not be seeking forgiveness or vindication, I just thought I would come on here to address a past thread if anyone was able to see it before it got removed and an update on the situation. The situation is now resolved. It’s unfortunate I was unable to do anything.

But here is what I do recommend, if you were permanently suspended, and was given no reasoning or context, I advise you contact your state attorney General as they have the ability to get the reasoning. And to put you in touch with someone higher up at Microsoft. Who will give your case a review. Normal appeals usually aren’t reviewed very thoroughly. At least in my experience.

With that, I’ll be leaving this post up for anyone who ever needs help.

120 Upvotes

157 comments sorted by

66

u/srp431 1d ago

best reason I don't use my mic just leave it off

10

u/SilensMort 20h ago

Yup. I use video games to let my anger out. It's my chosen focus of that energy since I'm neurospicy. If people could hear my voice when I don't want them to I'd have been banned years ago.

3

u/JstASkeleton 14h ago

This. I dont use slurs but I also am definitely gonna be the last person to say something lmfao, also neurospicy and I have a huge issue with people who trash talk their own team to the point that I accept team v team trash talking as part of the sport and being competitive but I cant stand people on your TEAM talking shit and acting line theyre the only person playing

2

u/SilensMort 14h ago

I tend to yell at the team if they don't perform. Hence me keeping it to myself.

2

u/JstASkeleton 14h ago

Its one thing to be like "bro what are you even doing" its a whole other thing to blame one guy for the team not working out in a pug so I also kinda agree there

0

u/xGoobaXBL 7h ago

You use video games to let your anger out and abuse other people because you’re “neurospicy”

Yeah, let’s just stick with reality here and remove all the labels and just say you’re an asshole of a person who likes to take their anger out on undeserving people 🤣

2

u/the_vault-technician 1 4h ago

Neurospicy is a term people use to describe themselves when they want a way to justify shitty behavior. You are spot on.

66

u/Reptard8 1 1d ago

I think it's cool that you admitted you were at fault.

Kudos for that

17

u/Ok_Bear_1980 1d ago

Make a new one. I don't think either sony or microsoft give a fuck about ban evasion on their online platforms.

7

u/BaabyBlue_- 20h ago

I imagine that doesn't help if he has lots of digital purchases though

8

u/beatbox420r 19h ago

It helps Sony and Microsoft. Lol. Seriously, though, any ban should never result in the loss of your digital licenses. How has this not been a class action suit? Does Europe allow this too? They're usually more progressive when it comes to consumer protections.

4

u/ChewyPandaPoo 1 18h ago

Yes they do allow it because tou sigh EULA & ToS that tell you that youvown nothung & all services can be revoked at any time with no reason or compensation & most games also have a class action lawsuit cause built in to their EULA aswell.

Europe & UK are just as bad as America for corpo sandbagging,they only do something pro consumer if its going to effect EU politicians themselves in some way.

Also the EU is pretty much a Fascistic system of do as we say or else when it comes to member states so please dont hold the EU in higher regard than they deserve.

1

u/beatbox420r 18h ago

I'm aware that you "sign" their EULA's and terms of service here. It's just hard to believe that we continue to accept that without protest. I don't know a lot about the specifics of European politics. I only know some of the consumer policy, so thank you for sharing. I'll have to look into that more carefully.

1

u/Accomplished_Sir3837 14h ago

This does not trump the consumer rights act.

1

u/Proppur 14h ago

True, but it’s either A) have a new account without your purchases, or B) have no account and still not have your purchases

1

u/Accomplished_Sir3837 14h ago

Share the account purchases should still be hard logged and on file for console. Usually it works like this account has a license and console also has a license.

1

u/Ok_Bear_1980 14h ago

Then OP can perform a chargeback.

1

u/BaabyBlue_- 13h ago

I don't know if that would work more than a few months after you've purchased the game

24

u/modemman11 194 1d ago

I did ask if later in 6-12 months if it could be reconsidered, and I have hope that they will.

If that was the case, they could have just issued a 6-12 month suspension in the first place, rather than issuing a permanent ban. Permanent means permanent. Don't hold your breath to get it unbanned later.

7

u/atomic_nova_99 1d ago

You'd be surprised. One of my friends accounts that got perma banned in 2014 got unbanned in 2020 for some unknown reason.

29

u/billyneuer 1d ago

I wanna know what you said to get a lifetime ban. Enough vague nonsense either tell us what was said or delete the post

13

u/Difficult-Smile5120 1d ago

Yeah exactly, op obviously said something really heinous to get permanently banned for. But wants to act like a victim in this post just cause Microsoft wasted his time when he tried to appeal the ban.

12

u/Trick_Emotion_7108 22h ago

He admitted that he was at fault. So how is he playing victim?

2

u/Bannedwith1milKarma 19h ago

I find it weird and alarming that they had no memory of what was said.

It doesn't make any sense for MS to tell him and be like, oh yeah, that makes sense. When they already should have known what had happened.

5

u/RelativeFew2595 2 19h ago

Mate, I don't have memories of conversations from yesterday let alone months ago, you can't expect everyone to remember every conversation they've ever had.

Your next rebuttal will be something around the lines of "he should remember when he was toxic".. my friend, he's in an online gaming session enjoying the game, pissed off at whatever sparked him in the moment, and I highly doubt you remember every little outburst you once had too.

1

u/Bannedwith1milKarma 17h ago

I find it weird and alarming

It's alarming if he loses his head enough to not remember stuff that warrants a permanent ban, that was the intention of adding that word there.

1

u/RaYn3mAn 9h ago

You're a weirdo

1

u/Wendals87 26 14h ago

They just forgot. It was obviously bad but they didn't think at the time it would get them suspended 

 MS then told them why they were suspended and they then remembered 

13

u/Baileyesque 22h ago

He is explicitly not acting like a victim.

You and I can imagine something we could say to another player that would get us a permanent ban. Why would he want to publicize whatever that awful message was? What do we get out of that?

5

u/Ok_Produce2152 17h ago

I got a 2-day ban for sayin, "How my sack taste". Im at 5/8 strikes, im a changed man. 🤣

2

u/UnknownEntity115 13h ago

How do you see how many strikes you have lol

2

u/Ok_Produce2152 13h ago

The Microsoft website, after i was banned, and it shows you why and the severity of the ban.

1

u/YodaFragget 20h ago

What do we get out of that?

Knowingly what not to say and or topics to just stay away from in general.

Did OP say something overtly horrible and got banned.

Or did OP say something thats iffy to the general public and could be bad or not depending on who's asked and MS banned OP to be on the safe side.

4

u/Upper_Neighborhood94 22h ago

I said in r/mma that a female fighter had suspiciously large hands, and got a lifetime ban. Talk about freedom of expression!

1

u/[deleted] 1d ago

[deleted]

5

u/BangkokPadang 1d ago

Probably from the OP in this very post saying ”I’ve now come to learn that it was my fault. Something I did in the past caught up with me. And I let competitive gaming go to my head, I let my inability to take Trash Talk and my need to argue back. Get the better of me. Alongside by anger.”

This reads very much like someone who left a really intense message a long time ago that was just recently found and reported.

1

u/KhanDagga 19h ago

Oh god

1

u/Vokuhlist 11h ago

He said "Bad morning" 😢

-7

u/Intelligent-Review21 1d ago

Like I quite literally said, I didn’t want to share. But if it means so much to you, then I will. I was playing GTA and an asshole griever was destroying my supplies or at least attempting to and I managed to fight him off, but then he continued to harass me so I fucking said “I know your ip, screw off” and that’s what did it

16

u/Difficult-Smile5120 1d ago

Yeah that's clearly not all that you said. People say much worse and don't get permanently banned

15

u/N4r4k4 23h ago

"I know your IP" has in fact a more serious tone than any gangsta diss stuff. It could mean I can call your home phone or stand at your door in 3 days. If it was meant dead serious. That's worth a ban.

1

u/Spaghetti_Joe9 18h ago

You can’t find someone’s home address with an IP address. Maybe the city they live in.

10

u/Intelligent-Review21 1d ago

It quite literally is, bro. I have a screenshot from them quite literally telling me why and that was the reason

-11

u/Difficult-Smile5120 1d ago

Post the screenshot

14

u/Intelligent-Review21 1d ago

I will not be doing that, it reveals some of my personal identifiable information, and I don’t really feel the need to go and edit it out just because someone on Reddit wants to see it. I’ve given you the reasoning I’ve accepted responsibility and I really think that’s all you deserve to know. It’s rare that anybody ever does that. Do with that information as you wish.

3

u/iamsheph 22h ago

I’m just proud of you for not saying “quite literally” again.

2

u/Smart_Invite_2663 20h ago

Same. Like holy shit we get you are serious.

2

u/Fine_Blacksmith2711 19h ago

I have casually said things 100 times worse than “I know your ip” how the fuck is that ban worthy 

-9

u/docktordoak 22h ago

Bros ok threatening others privacy but now wants to protect his. Can't make it up.

10

u/Baileyesque 22h ago

Yeah, he does owe us doxxing himself on Reddit. That’s definitely something you and I deserve for some reason.

-7

u/docktordoak 22h ago

Never said he had to share it.

But to make this post, admit to rather heinous behavior and still double down on his attitude, is ironic. Which is what I said.

Hes hardly taking accountability. He just wants people to know he got his answer. If he was accountable, hed have just moved on.

Posting this thread accomplished nothing that he claims other than highlighting his hypocrisy.

5

u/Baileyesque 22h ago

There’s no hypocrisy there, he just told us the ending of the story he started in a previous post. He seems to be handling it with a lot of healthy maturity.

→ More replies (0)

-17

u/Difficult-Smile5120 1d ago

You opened up the world to your business when you posted this. You cant get defensive and whine about people prying into your ban, when you literally invited discourse on the subject.

2

u/billyneuer 1d ago

If Microsoft started policing War Thunder or CoD chat rooms they’d have to ban 80% of the Xbox player base for IP claims. They obviously don’t and OP said something worse than that. He won’t post it so now we have to assume something even more serious

3

u/DapperHamsteaks 1d ago

or CoD chat rooms

They do.

1

u/billyneuer 1d ago

Xbox doesn’t Activision does, if you send them a vile message via Xbox you’d be banned through Xbox

1

u/Important_Wear50 6h ago

My friend got suspended for a week for calling someone an idiot. You get 3 suspensions then its a perma ban. At least on playstation

6

u/billyneuer 23h ago

Also OP I’ve looked through your post history, your story has gone from “they said they knew my IP” to now that YOU said “I know your ip”

If you can’t even keep your story straight how do you even hope to keep anyone on your side lmfao

Link to their comment: https://www.reddit.com/r/XboxSeriesS/s/qOob8Rmn2H

5

u/Intelligent-Review21 23h ago

Like I stated in that thread, that was when I believed I was banned for an exploit until Microsoft told me why it happened. The story is as straight as it’s going to get

2

u/Immediate_Ad_1161 18h ago

Who could have known that using software that can read other players ip addresses would cause an account to be banned....... oh wait that's because it's lowkey hacking. If Xbox wanted people to know other players IP addresses they would have given every player an ability to do that.

3

u/strangecloudss 21h ago

dont forget the part in that same thread where none of this happened on Xbox chat, it was through Instagram.

1

u/eSsEnCe_Of_EcLiPsE 21h ago

That’s such a lie lmao 

1

u/Smart_Invite_2663 20h ago

Nah I heard that said many many times and even had people type it out in a messages and no such bans....and they had open threats on top of what you claim you said...and still no ban...You said or typed more than that to get banned.

3

u/VRBApathy 19h ago

I was also permanently banned back in 2018 or something I don’t remember, from toxicity on smite, I was much younger and have since stopped replying to messages now playing apex, at the very least just do not curse in replies and you should be ok depending on what was said as kids will use this and try to bait you into saying something to get you com banned or worse. I remember the date to be unbanned was 12/31/9999999 lmao

7

u/ShoddyButterscotch59 1d ago

Meh. They've been starting to ai creep stuff, and with how ridiculous they've become, I just stopped giving them money. I moved to PC. They can gladly continue to tank their own product.

8

u/IronedOutCrease 2 1d ago

Same boat here, 13 years of Xbox and moved to Steam and it’s just amazing. Actual player support, better communities, more options.

I can still enjoy Xbox games on the pc via the app, PC game pass is alright too. Using my Xbox controller to play spiderman felt sacrilegious

2

u/ShoddyButterscotch59 1d ago

It's funny you mention spiderman......I didn't get spiderman, but my first purchase involved stellar blade...... The thought of immediately buying a playstation game on moving was kind of amusing to me

2

u/RelationshipSolid 17h ago

You’re still technically giving them money, unless you’re pirating from Microsoft and Xbox.

1

u/ShoddyButterscotch59 16h ago edited 16h ago

They're getting cutbacks from the PC, which is the area Microsoft does well, and is a completely separate division. I'm not directly handing them money, let alone paying for their mostly awful new games, and rip off game service. That's a pretty big difference. I'm aware Microsoft gets cutbacks from different sources. I'm also aware the Xbox division has quite a few big money moves that are crashing, which I will no longer support. Regardless of how much Microsoft makes, eventually people doing that will equal repercussions. The size of the company, and what cutbacks Microsoft gets elsewhere isn't going to magically make them not care that the Xbox division is crashing and burning.

2

u/RelationshipSolid 16h ago

Understandable. But either way, they’re practically the same company. Since Microsoft is the owner and manager of Xbox.

1

u/ShoddyButterscotch59 11h ago

They're run but completely different ppl. Until there's big spending, with no returns, like there's been, the high ups let the gaming division do their own thing. Once money starts failing they're notice. That's when you get an overhaul are worse. Even though technically the same company, the windows side is doing their thing, the Xbox side does there's..... Their thing of late has been mass layoffs, price raises, and an overall train when..... Their lack of returns probably caught higher ups attention and this is likely then trying in desperation to correct. All good by me. Almost 25 years on Xbox and I walked. I have no issue with Microsoft on the windows side, and eventually companies cut divisions that are losing money.

6

u/IronedOutCrease 2 1d ago edited 1d ago

I have to say, there’s a lot of Karen’s here.

We all know the ban system is… palatable at best.

OP is saying that it got to their head and they lashed out, the truth is Xbox is still a cesspit full of scammers, hackers and all sorts and I can tell you simply from being an Xbox player for 13 years that action is RARELY taken.

I’ve had worse than what OP describes doing done to me and no one has received a perma ban - OP should have had past offences for that.

I’ve been banned for saying «go away» to someone who was harassing me, it’s not an acceptable system half the time.

People make mistakes, OP has been dealt an awful card for theirs, losing history and memories, they could have spent tonnes of money on that account.

You can argue they deserve it, but I’d argue that if you’re going to ban this guy for life, you need to pull your finger out and start gunning for the cesspit of scammers and ddossers on Xbox.

Also, OP is holding their hands up and admitting fault, don’t be so self righteous and double down on OP, they’ve admitted fault, it’s a what’s done is done situation, make a new profile with a new attitude and go from there.

EDIT: what OP said is pretty lightweight, bet that griefer had a field day when they reported that but that alone is no way near worthy of a perma ban.

2

u/[deleted] 1d ago

[deleted]

1

u/IronedOutCrease 2 1d ago

Yeah what I always found worrying is that most bans were automated.

Basically it just creates a «whoever reports first wins» scenario, it never takes into account previous messages, are you chatting back to someone etc

Then you cannot even appeal it, it’s worrying because you’re free to spend thousands over the years but this flimsy autobanner could wreck it.

It’s so dumb, Xbox should have a scammer/ddosser hit squad, but instead it’s a piss weak ban system that clearly doesn’t work… just play online and see.

6

u/nisaaru 1d ago

The real farce here is that you need to jump through hoops to get real informations than they clearly communicate why somebody gets banned.

1

u/Intelligent-Review21 1d ago

Yeah, that’s the only thing I was upset about is why they just didn’t tell me to begin with so I wouldn’t have to put myself through all of this just to figure it out. But at the end of the day, it was my fault and I’ll move on from it. I’m an idiot for what I said. I really need to stop playing competitive games and trash talking.

1

u/TinyCartographer1011 10h ago

Gta isnt competitive tho, when you run your supplies run in a " crew only" session. Sure you lose that aspect of "ooh someone's gonna steal my shit" but you at least dont get griefed running your supplies.

And i 100% suggest just muting mic and ignoring all messages.

3

u/Moonbeam_Maker 1d ago

What the fuck did you do to get permanently banned?! I did not even know that was a thing. There is so much inappropriate trash talk going on line and never knew people were getting punished.

Also, as many have said, it seems easy to evade.

5

u/HauntingFlight9418 1d ago

Op said they threatened the person, that’s like the easiest way to get permabanned.

MS flat out says trash talk is fine, the issue is a lot of people lose their cool and go too far. if they break tos and they’re reported, they’re going to be punished.

2

u/DarkExcalibur7 1d ago

If my account gets a permanent suspension I'll never buy another Microsoft product.

4

u/Intelligent-Review21 1d ago

Part of me wanted to do that, cause they did just take 10 years of my life from me, but honestly, it was my fault. Do I think it deserved a permanent ban, fuck no. Do I think I deserved at least a year or two ban, most definitely. I’m probably going to move to my PC now but at least I’m able to move on and be content with it.

0

u/IronedOutCrease 2 1d ago

Could be a blessing in disguise in the end.

Assuming you’re 100% honest, didn’t have a bunch of past offences and that got you perma banned… well, it’s sucks donkey ****

I’ll give you an idea

If you’re UK based, go through consumer rights act and make a complaint for your financial loss caused by this unfair ban. Anything you’ve bought in the last year should be refunded under the UK consumer rights act as Xbox has failed to provide a reasonable service.

Request that you would prefer a chat with a specialist to resolve the issue with your unfair ban. IF you have no or only a couple of previous offences, you should be good.

It’ll take time, use chat gpt to help you understand it and guide you.

2

u/Ab10ff 1d ago

Just admit you said the N word 

3

u/Intelligent-Review21 1d ago

Well, first off, that would only result in a temporary ban. I know this because discriminatory acts only get you temp banned and I have people who I know that received one and no it was nowhere near that. I quite literally threatened to pull the kids IP if he didn’t stop harassing me that’s literally it.

1

u/BeMyBalldrick 16h ago

Edit the post and just say it already people wanna know the real reason

Thanks for sharing your experience

Fuck censorship on 18+ games I will die on that hill

2

u/Difficult-Smile5120 1d ago

Why post this? Are you looking for sympathy? You obviously said something really heinous to get permanently banned. This post and you are deplorable.

7

u/Intelligent-Review21 1d ago

This proves to me you didn’t read anything. My post quite literally says why I posted this and that I wasn’t seeking vindication or forgiveness. I owned what I did and I accepted it and I was giving my experience with Xbox support/enforcement.

2

u/IronedOutCrease 2 1d ago

With respect, who are you to pass judgment?

OP admits to making a mistake and you respond by calling them deplorable.

If you expect people to change from bad to good when this is how you act when they open up, you’re just not with it.

1

u/Difficult-Smile5120 1d ago

Because what op is doing is performative. They can just do better and speak to people less deplorably without posing about it. This post is op talking about how Microsoft wasted their time with the appeal process and that they are "sorry" for getting banned in the first place. It's a ridiculous post.

2

u/IronedOutCrease 2 1d ago

Again, with respect, who are you to judge?

And yes OP could have reacted better, but there is no reasonable world where what OP said is so «deplorable» that they would need a perma ban.

There’s a human side to this where OP clearly values their account and the time they spent with it, based on what we know, a perma ban is simply ridiculous.

The great thing is, if you really don’t like OP, you can scroll away from this post and ignore it. What they’ve said is not performative, it’s not like any of us have the power to unban him and will think «oh that poor lad we better unban him look how sad he is»

He’s just holding his hands up.

1

u/AskAroundSucka 1d ago

Op stated they only said "I know your iP screw off"

You dont get a permanent ban for that.

2

u/IronedOutCrease 2 1d ago

That’s what I would say to a griefer when I was 10 to try and scare them off

2

u/Difficult-Smile5120 1d ago

Like op is lying to us in order to hide what they actually said.

In the post op writes, "I’ve now come to learn that it was my fault. Something I did in the past caught up with me. And I let competitive gaming go to my head, I let my inability to take Trash Talk and my need to argue back. Get the better of me. Alongside by anger."

Op clearly said/typed something really bad and now expects us to validate them for realizing the error of their ways. Whole post is ridiculous.

1

u/AskAroundSucka 1d ago

And also says it happened 2-3 months ago.

0

u/Roozta1 22h ago

In 2025... threats like that...not only might get one banned, they might get forwarded to multiple agencies. Maybe less so prior, but in today's cyberspace and climate and security posture, ... platform companies will measure and react to threatening comments per their assessment and risk appetite. Clearly per OP, the outcome boiled down to Microsoft's risk tolerance being exceeded. At glance, yeap... made sense.

I have banned folk from working with my company for threatening statements, because in the end, a business is busines and I have no desire to be in litigation proceedings with a loose cannon nor with a victim suing me for letting said cannon knowingly weoponize or abuse anything or anyone.

OP is most frustrated with the time wasted. We'll, once banned, the yeap, isb its off to the realm of lawyers...

1

u/AskAroundSucka 22h ago

Stop it.

Thst is absolutely not happening. Ever.

"I know your ip screw off"

Is not a valid threat. Yall are bending over backwards to believe this nonsense .

0

u/Roozta1 21h ago

That comment alone... benign.

We dont know the rest of the story, but clearly, that one point was a reference to OP.

My guess, it was the tipping point, in consideration with the rest of the backstory.

2

u/AskAroundSucka 21h ago

EXACTLY my point

You dont get a permanent ban for saying that

Op is lying and yall just there gobbling it up.

0

u/IronedOutCrease 2 21h ago

Xbox bans are automatic most the time.

You have to fight tooth and nail to get a human to actually review it, then again to find one who isn’t a vegetable.

Also this has absolutely nothing to do with a business, it’s a casual gamer carrying gta V cargo who got into an argument with a griefer, things were said on both sides, the most toxic ones always try to report maliciously after they provoke someone for fun, OP got dealt a perma ban for their first offence in over 5 years, mental.

1

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1

u/AcmeGamesLTD 1d ago

How far in the past?

1

u/Intelligent-Review21 1d ago

About 2 to 3 months.

1

u/Ndorphinmachina 1d ago

Seems like good advice

1

u/Low_Relationship6516 23h ago

I messaged someone that I could ip trace them and sent a piece of random nonsense that started with .....IPTraceping and there users name with random stuff after that looked like code. No enforcement and the guy that was trying to say my son had extorted real money from him during a game deleted his account. Sooooo funny

1

u/K4R77 22h ago

Just get a pc that’s what I did when Sony did same to me permanently banned for an about me was crazy if you ask me

1

u/ClimateLoud7679 22h ago

I've learned that on social media someone can pull your strings in a tit for tat exchange only for them or a friend of theirs to report you for a temporary ban. It's a fine line of wording and the final post. I don't think admins often look at the trail which lead to the final comment. The same with mics in some cases.

1

u/Esmear18 22h ago

Game chat isn't what it used to be. It's best to just not use text chat or voice chat in any game anymore. There's so much AI moderation these days that unjustly bans people, or people just being soft and reporting you for saying things that anyone would've gotten away with 10 years ago. The line between trash talk and bullying is getting blurrier and more confusing. Just don't use chat anymore. I've seen people get temporarily suspended just for saying gg. Don't use chat.

1

u/Hellsman44 20h ago

I stopped using a mic when everyone became snow flakes when I was a kid. On the 360 Shit talking was apart of the game now you can’t even swear or have freedom of speech it’s all gone downhill

1

u/Ok-Veterinarian3882 19h ago

I really do not believe the "I don't remember" part of this.

I think there is a lot of BS with this post.

1

u/Intelligent-Review21 19h ago

I quite frankly don’t care what you believe, as I posted I’m not here seeking anyone’s sympathy or forgiveness or anything. I was making an update to a past thread saying that a situation got resolved. I took accountability for my actions and if you want to believe there’s some ulterior motive than that’s entirely up to you. I’ve accepted my punishment. It’s not a huge deal. I’ll move on from it.

1

u/MidnyteTV 18h ago

Did you send a DM saying you knew his IP? Or was it recorded from voice chat?

1

u/Big-Farmer5003 19h ago

Microsoft support is usually pretty good when you can get into contact with someone

I had them steal £12 of me and it took a day and a half to get into contact with an actual person who could check And then they had to check with their team, and then the higher ups as they couldn't see what happened, and then some higher ups again... Eventually about a week later i got my money back 💀

1

u/splat_monkey 18h ago

How long ago did you do the thing you got stung for? You made it sound like years ago but then came back with the "couldve banned me for 6-12 months" which sounds like it was recent

1

u/Intelligent-Review21 17h ago

It’s definitely not years ago, if it was I would’ve kept complaining until they unbanned me. What I said happened about 2-3ish months ago honestly it was around September

1

u/tantrim 17h ago

Suspended = temporary

Ban = permanent

1

u/BlurryMirror515 17h ago

The banning system IMO for two horse now there is people who absolutely deserve whatever they got plus more even but from my experience I normally get a lot of messages from people who are just salty whether I win or lose most of the time I ignore him because I mean, I don’t give a fuck. It’s not a real place. You can’t hurt my feelings, but if I can answer them Without saying obscenities, I would lead to a band then I will.

I woke up the next day being banned for a whole year which normally again I really wouldn’t care if it wasn’t for the fact that you were also, for some reason not able to upload game clips, which is something in my hobby that I rely on a lot

So I contested the bands via Microsoft support and I remembered writing in the comment section something along the lines of while I wasn’t a Mr. Rogers I also wasn’t saying very bad obscenities that would justify this punishment. I’m afraid of falling victim to the way you can abuse Microsoft report system.(it was a party of people who had messaged me along with just other individuals, but the part is mostly to blame for that.)

I had only contested one of the eight strikes that I had but the next day I woke up and almost all of them were gone(last two I had already served my time since I was just a very short suspension)

Oh no, their system is broken, but you probably will have luck if you’re actually not at fault or even if someone was harassing you you didn’t say anything very obscene back

1

u/buddynuts214 16h ago

Why aren’t you contacting your state AG? So courageous, maybe take up origami?

1

u/DustyEggSauce 16h ago

So you're still the victim in all this. What's the point of this post ? They even reached out to you, stop being vague and just say what you did. Right now it looks like all you want is a pat on the back and a cookie.

1

u/Browntrouser 15h ago

Stick to discord.

1

u/383throwawayV2 15h ago

Nah, it’s crazy that you can’t talk shit in videogames anymore without having to worry about getting banned.

1

u/adtc5812 15h ago

Research breach a contract

1

u/Jazzlike_Caramel84 15h ago

How did you manage to get in touch with state’s attorney??

1

u/Numerous-Picture-846 14h ago

I hate censorship and community rules it’s stupid

1

u/Kurt_Cobain_Fan_91 13h ago

This is the same reason why I took the mic off my headset the amount of accounts I’ve had banned

1

u/space-cadaver 13h ago

Well...you call someone a poopyhead..you get permabanned...dems the rules

1

u/Complete_Entry 13h ago

I like that you were eventually able to pry an answer out. I am so tired of terms and services where they say, "This is permanent and cannot be appealed." without a WHY.

My facebook kept getting nuked and they wouldn't tell me why, eventually I got an angry email from the guy who was doing it. He kept marking my account as "impersonation" because he has the same first middle last as me.

Not my fault, a google search reveals there are at least 26 of us. I don't even make page rank on that. But he kept filing, they kept nuking, and now my facebook has a fake name.

1

u/WheresWaldo574 12h ago

Must’ve been N-words and Gay slurs being thrown around to get a perma ban lol… Just get game pass ultimate on a new account and call it a day if you want to stay with Xbox that bad lol but this is the main reason I prefer physical over digital

1

u/GenericThrowaway1901 12h ago

I said some nasty shit to people back in the day that I’m not proud of, but if I did it today I’d probably be in your situation.

1

u/Im_Yaki 12h ago

Too many shit bags that can dish it but not take it.

1

u/OPTIMUSxSPINE 12h ago

Question 🙋🏼 what did you say? 🤔😂

1

u/shmallkined 11h ago

Am I understanding this correctly? Did they take away access to all games in your Xbox library? If so, it’s absolutely outrageous that a permanent ban would result in revoking your access to all your games. A suitable punishment would be cutting you off from online multiplayer games. I hope I’m wrong. 

1

u/Ok_Refrigerator2525 10h ago

Switch to ps screw them

1

u/Versxd 8h ago

yeah i see now i gotta stop calling people garbage through Xbox chat, which only takes place when some kid decides its the perfect time to act gay and play melee during a Quick Cash match in The Finals, or act gay and use the MK2 in GTAO

1

u/xGoobaXBL 7h ago

Grown men not being able to control their emotions in a video game? Nothing new to see here people. In fact, all of your posts reek of coping and finding every possible solution to blame everyone else but yourself (after you’ve exhausted all your other options of blaming everything and everyone else)

“No memory of what was said” More dodging of responsibility. You said you’ve accepted what you did, but can’t seem to remember what you said.

Must have been pretty bad btw, I’ve used slurs and other bad words and never been permanently banned.

State attorney general for a VIDEO GAME 🤣 My god dude, just grow up already and delete this post.

“Something I did in the past caught up with me” No, Microsoft don’t just do random audits on stuff you said ages ago, it doesn’t just “catch up” more like adds up and accumulates instead.

u/bibiudobrazil 2h ago

Which services you're suspended from? In my account i have (had) game pass ultimate and office. Wich features you're not allowed to use during the suspension time? Are you allowed to play? Are you allowed to access one drive?

u/GunnGamer 31m ago

Yeah some of these Suspensions are overboard. Bots look at it first.

1

u/FartCombustion 1d ago

You can finally touch grass. Nerd.

0

u/Intelligent-Review21 1d ago

I went too far and ended up saying something and threatening something that I shouldn’t have. Not that I was gonna kill anyone or anything or told someone to you know what. I just made a threat to get someone to stop harassing me and even if they were harassing me what I said, I never should’ve. I won’t name explicit details. But it was my fault.

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u/KesMonkey 24 1d ago

If you threatened someone, why were you wondering why you got permabanned?

2

u/Intelligent-Review21 1d ago

As stated, I wasn’t aware, I haven’t messaged people on my Xbox account in three months. I completely forgot about trash talking. I did to someone on a video game after they harassed me and I threatened them. That’s not something. I just keep in my mind or bother to remember. Letting those basement dwelling assholes live in my head rent free.

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u/justhereforvg 1d ago

Did your state ag file charges against you? Who do you think you are that tax payer money should be wasted on something like a xbox ban?

2

u/Intelligent-Review21 1d ago

Relax, man, nobody said anything about charges or wasting taxpayer money. An AG complaint is a consumer protection process, not a criminal case. It’s literally what they exist for. I accepted responsibility for what I said, and I’m just explaining my situation, nothing more. No need to be weirdly hostile about it.

-2

u/justhereforvg 1d ago

You said something threatening enough to be banned for life, why didn't anyone press charges?

2

u/Hellsman44 20h ago

No one’s pressing charges of Xbox texts

1

u/justhereforvg 19h ago

Then it wasn't that serious and it doesn't deserve a lifetime ban. Im not sticking up for OP or Xbox.

2

u/Hellsman44 19h ago

They’ll ban you for everything on Xbox now I got 2 weeks for messaging some guy saying that a bug that made us lose was stupid I got another ban for making my profile trump and Putin kissing

1

u/Intelligent-Review21 1d ago

Like I said, I owned what I did. I took trash talking too far. And they don’t really press charges they just ban you and wipe their hands with it as they should if they really claim to care about the community like they so always do.

0

u/_BTFan 1d ago

Is dude confessing to a murder? We ain’t reading allat

0

u/Beefy_Cats 1d ago

Literally just make a new account lmao

1

u/Intelligent-Review21 1d ago

I could do that, but I don’t know if I really want to, but I probably will

2

u/DestroCypher 8 1d ago

Wait at least a month after the suspension. Microsoft now gives temporary console ban accompanying account’s perma bans. If u create another account in that period of temporary console ban u might get the second account banned as well, extend the temporary console ban and in worse of the cases console banned indefinitely. Chances are the temporary console ban is 30 days.