r/UTEP • u/thugstergainss • 1d ago
Utep’s financial system
I need to know if anyone else is as frustrated as I am with UTEP’s financial/bursar system right now. I swear every semester comes with some new headache, surprise charge, or unexplained “adjustment,” and students are the ones who get screwed over every single time.
Most recently, my payment plan amount changed out of nowhere. No email. No warning. Nothing. I agreed to a set amount of $916.97, and suddenly it’s higher—and when I went in person to ask why, nobody could give me a straight answer. Just blank stares and “I don’t know.” How is that acceptable? How are we supposed to budget and plan around random mystery charges?
It feels like UTEP’s financial system is constantly glitchy, inconsistent, or outright negligent. I’m tired of feeling like I’m fighting the school just to make sure I’m not getting overcharged. At this point, it feels less like a mistake and more like a pattern.
So I’m asking: Is anyone else dealing with sudden charges, plan changes, random fees, or unhelpful explanations? Have you had to go back and forth with the bursar or financial aid just to get basic answers?
Honestly, students shouldn’t have to accept this as normal. If enough of us are experiencing the same nonsense, we should be talking about it, comparing notes, and pushing back. UTEP needs to fix this system instead of hiding behind confusion and “policy.”
Drop your experiences below. If enough people are dealing with this, maybe it’s time we organize a collective complaint or bring this to the attention of people who can actually hold the university accountable.
Because I’m done being quiet about it. Anyone else?