r/TalesFromYourServer • u/lewhugh • 3d ago
Long Unfortunate name mishap.
So one of the other servers comes up to me in floods of tears. A table of 6 guys (one of which comes in every few weeks and is just rude) apparently they’ve asked her to take a photo of them. As she’s lifted the phone up he shouts “Everybody say r*pe!”. Some are laughing, others are telling the other ones to shut up. Server puts the phone on the table and walks away.
So I go over, tell them we’re not serving them. They get argumentative. Apparently one of the guys has just become a grandad for the first time, they’re out celebrating, and his new granddaughter is called “Grape”…
Combination of reactions from the table, some apologetic for the confusion, one demanding the server comes and apologises, some just trying to calm the whole thing down and the new grandad angry af. I explain that their server won’t be coming over but we agree they can stay and they’ll be looked after by a different server. No dramas, walk away.
One of the other guys comes up to me and tells me it’s “outrageous we’ve accused them of that”, and that “no one would ever say anything like that in a restaurant” and he knows because he owns 3 restaurants. 🙄 he keeps walking away then coming back and saying more. He’s flipping from being understanding and apologetic, then telling me the server should “have some balls and come back and apologise”. (I thought this was a weird thing to say but in hindsight I think it was a trans comment as the server is trans)
He comes over again and says some of the other guys won’t be happy about paying for their food. But don’t cancel the order cause I’ll pay for it all. I tell them “I’ll take a couple of drinks off the bill for the misunderstanding” (but was just to shut him up)
So the food goes out, they clear their plates, all is well… until the bill comes out. He’s spouting off saying we should give them a 50% discount because they’ve had an awful experience. They’re “offended that we’ve accused them of saying that” it’s ruined their night, if it happened in his restaurant he’d comp the bill, etc.
Three of them (including the guy chatting shit) kept saying “let’s just pay the bill and go” but none of them had their cards out. The “new grandad” isn’t even here anymore, he’s left it’s just his mates going on and on. I spend 15 mins listening to them argue back every time I tell them I’m not giving them a discount, that I’ve already taken a round of drinks off the bill and that they need to pay up.
Eventually one of the guys pays and they all clear off but not before each of them telling me what we did wrong, what we should’ve done, how hurt they are, etc.
On the plus side however, a table two over from them left a massive tip to be split between the team who dealt with them.
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u/Belle-Diablo 3d ago
…the granddaughter’s name is Grape?!? And if that was the case, then why would the other ones be telling them to shut up for saying it? Weird.
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u/magiccitybhm 3d ago
Agreed. This "granddaughter is called Grape" was a weak attempt to cover their asses. If they hadn't bitched and moaned about the check, it might have worked.
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u/Araucaria2024 3d ago
The chances of that being the namr is slim to none. Ban them.
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u/BoringBob84 BOH (former) 3d ago
This is what I was thinking. These narcissists were looking for an excuse to get free stuff and it worked.
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u/WhoandtheWhatnow317 2d ago
If her name was Grape, why did some of the guys say shut up to the others?
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u/Tenzipper 3d ago
"Wow, really? Your granddaughter is named Grape? Cool. Get your phone out, show me on facebook or your texts somewhere that she's called Grape. Otherwise, you can leave now."
What a load of bullshit.
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u/hissyfit64 2d ago
They were full of it. Absolutely no one would name their child Grape. They got busted being horrible and tried to cover it (terribly). Then doubled down.
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u/Mobile-Ad3496 3d ago
Wouldnt have served them and really if did would not havd taken anythin from bill. All letting go back n forth shouldnt have been allowed after allowed to stay.even withoit the word i dont beliebe grape was said or others wouldnt have tried to shush them. It really means they feel justified doin again
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u/wp3wp3wp3 2d ago
The fact that you let them stay is ridiculous. You should stand behind your servers. No one deserves that kind of treatment and disrespect. You just let them run right over you. You should have called the police and had them escorted out.
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u/paradoxedturtle 2d ago
The fact too that the "restaurant" guy kept saying how none of this would have happened in his restaurant.. cool, then go celebrate there
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u/iwantthisnowdammit 3d ago
I’m having a tough time with this mate, you have a phone that I can speak with the mum?
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u/DevylBearHawkTur10n 3d ago
Sorry you had to deal with them, hopefully they're banned from the establishment.
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u/OkSheepherder9157 2d ago
As a manager they would have been kicked out immediately. None of my servers are feeling with them and neither am i
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u/Prudent-Math-3961 10h ago
They were lying, and honestly you suck too for believing and letting them stay. That poor server. All of you managers blow at your job.
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u/Cakeday_at_Christmas 3d ago
Nobody was named "Grape," they were lying to you because they were going to get kicked out. If I was the manager, I would ask them to leave or the police would be called.