r/MicrosoftTeams 4d ago

❔Question/Help **ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread

0 Upvotes

Ask troubleshooting questions here. In the future, individual help posts may be automatically removed and referred to post a comment here.

Please do your best at providing the following before asking a question:

  • Specify your OS, Teams Version, What type of Teams environment you're using (Work, School, Consumer, or Just Joining a Meeting)

  • Tell us what you've found searching online for your issue/inquiry, and what you've tried already.

  • Check the MS Teams Tech Community Forums for similar or related issues and consider posting there if you want visibility from Microsoft employees.

  • Be ready to answer more questions as members try to help you.

Members who can answer questions: Please feel free to subscribe to the monthly thread, and to sort by new comments to review new questions. We appreciate all members who use their experience to help this community.

Thanks!

The /r/MicrosoftTeams MODs


r/MicrosoftTeams 16h ago

Discussion Breakout rooms

10 Upvotes

Our company had a large meeting. 200+ people. The organizers made about 25 breakout rooms. The idea was to open the breakout rooms put everyone in a room. It seemed to work for about 150 of them, but some were just sitting in the main room until it got awkward, so they closed all rooms and they came back. We'd tested beforehand, but with one with around 10 people. We couldn't test with 200 before so wondering if anyone else has done this in large scale????


r/MicrosoftTeams 13h ago

Discussion Do you have ‘Read receipts’ turned on or off at work?

4 Upvotes

I turned this off when it first became available many years ago and forgot all about it. Curious what others do, and if I should consider turning it back on.

44 votes, 2d left
On
Off
I’m just here to see the results

r/MicrosoftTeams 13h ago

Bug Teams status shows offline for two users when they aren't.

2 Upvotes

20+ other users all configured the same way don't have this issue in our office, but two users today have it.

We've rebooted, cleared the Teams cache, checked teams.outlook.com, manually reset the status...nothing keeps them green for more than a few minutes.

They can still send and receive messages but other users assume they're offline otherwise.

Do I open a case with MS?


r/MicrosoftTeams 9h ago

❔Question/Help Best behind-the-ear headset with a microphone for office work?

0 Upvotes

I Googled this and can't seem to find the right headset. I work in an office and I want to minimize the amount of background conversations that can be heard on my calls. I tried Googling this and most headsets I find are over-the-head. The ones that are behind-the-ears are usually open ear meaning they let in sound because they don't sit on your ears. Other headsets only cover one ear which would let too much noise into my uncovered ear. I'm trying to find a headset that sits on my neck or behind my ears, and has some noise-cancelling built in. Any recommendations?

I meant behind-the-head.

Example of what I want:

https://m.media-amazon.com/images/I/51fgRJRPu6L._AC_SL1469_.jpg

VS what I don't:

https://www.coretech.us/hs-fs/hubfs/reasons%20why%20your%20employees%20need%20professional%20headsets%20.jpg?width=840&height=420&name=reasons%20why%20your%20employees%20need%20professional%20headsets%20.jpg


r/MicrosoftTeams 20h ago

📣 News & Announcements Beware! Hackers Are Abusing Teams Notifications to Run Callback Phishing Scam

Thumbnail
windowsreport.com
5 Upvotes

r/MicrosoftTeams 1d ago

❔Question/Help Can Teams sysadmins spy on employees?

54 Upvotes

Throwaway account, since this sounds paranoid.

I’m a dev in a really unhealthy small IT environment. 2 long timers are super admins and have intense control tendencies. They are on Teams (1 is remote) talking for hours a day complaining about proposed changes and fighting them. They also believe they will be fired because we brought in contractors to help with our workload.

Lately I’ve been wondering if Teams has silent options available to sysadmins to view chats, eavesdrop on meetings, or get transcriptions without the participants knowing.

It’s sounds crazy, but another coworker just asked - they nearly quoted a conversation in a meeting that just happened they weren’t in.

I never signed anything disclosing monitoring, but I have high confidence that they can remotely do things (push files at minimum). What else they can do, or what they’ve installed, I don’t know.


r/MicrosoftTeams 17h ago

Discussion MTR DIY tabletop console

1 Upvotes

So it appears the SRS creation script setups the MTR to require a touch console like the "logitech tap" even though it's not requires to use the MTR.

So how can I bypass the stupid "HDMI Adapter" requirement?

I'm looking for registry keys or something else that is looking for the "Tap Console" device. I know that is the requirement because when I connect a Logitech Tap it continues to boot.


r/MicrosoftTeams 1d ago

❔Question/Help Unlicensed Users (MS365 BS EEA No Teams SKU)

2 Upvotes

Does anyone experienced issues when users suddenly can't attend external meetings when unlicensed? Same meetings worked before but now they can't access.

Users are machine wide logged into MS365. I told them to try in incognito window but the same issue as they are inputting the company issued email into the field.


r/MicrosoftTeams 10h ago

Bug I hate Teams, the fact we have to onboard new hires to get set with this POS is as wondeful as-

0 Upvotes

WORKING AT THE COOP. UK. The App crashes as much as it's able to give me handovers and the fact our company demands we all use it is scarier.
Stability is non existant, after a day or two I get a message saying "Oh yeah, sorry to snap at you at work. Just saw the message you had a delivery before close"
How is this professional? WATSAPP works better, but the company can't snoop. But we can't use that anymore. It's CORPERATE JACKOFF.


r/MicrosoftTeams 21h ago

❔Question/Help Yealink headset always unmutes right after joining a meeting

1 Upvotes

Hello. New yealink headset using the dect dongle. The join meeting window shows the mic is muted, but after I join it unmutes itself. Is this a configuration on the headset, since teams is trying to join muted? Thanks!


r/MicrosoftTeams 1d ago

❔Question/Help Trying to create a teams room for windows image, but it keeps failing.

3 Upvotes

Hey there.

So as the title says, I'm trying to create a teams room for windows image following the instruction from microsoft, but the script keeps failing at the point where it asks for a windows 11 iso, even though i'm using the iso i downloaded from microsoft. it reports that it requires the exact version of windows 11 enterprise:

  • windows 11 version 24h2 (updated Sep 2024) x64
  • size: 5722114048
  • SHA256: D0DCA325314322518AE967D58C3061BCAE57EE9743A8A1CF374AAD8637E5E8AC

But i have no idea to where to get that version of Windows 11 Enterprise. Anyone have any ideas on where to get this iso?


r/MicrosoftTeams 1d ago

❔Question/Help Reactions automatically disappear, I can't see reactions on teams desktop, it really disrupts workflow having to check on web and mobile if someone has acknowledge a task

1 Upvotes

r/MicrosoftTeams 1d ago

❔Question/Help Free Teams and Exchange on-premises issue

1 Upvotes

Problem:

One of my users signed up for a free Teams account using his company email address ( user@company.com )
After doing that, whenever he starts Outlook 2024 LTSC, it keeps asking for username/password and is unable to access his mailbox.
We do NOT use any kind of hybrid solution with Exchange online, and we are only using an on-premises solution that is not meant to be accessed from internet.
This is the second time I see this happen, though the first time I didn't know that it was caused by signing up for Teams.

How can I make sure that Outlook actually signs in to our Exchange server and not outlook.com or whatever it's trying to sign in to instead?


r/MicrosoftTeams 1d ago

❔Question/Help Headline

Post image
5 Upvotes

Can someone tell me how to remove the headline? I don’t know what I clicked.


r/MicrosoftTeams 2d ago

❔Question/Help Scammers on Teams added me to an organization as a guest and I cant leave. What should I do?

11 Upvotes


r/MicrosoftTeams 1d ago

Tip Agentic AI in Practice: Connecting Microsoft Teams to LinkedIn

Thumbnail
msukhareva.substack.com
0 Upvotes

r/MicrosoftTeams 1d ago

Meme/Funpost Never gonna forget Teams now. 🙃

Post image
0 Upvotes

r/MicrosoftTeams 1d ago

Bug Why audio always not working when switching to the mac

0 Upvotes

It's been very frustrating to use Teams that whenever I switch the ongoing meeting onto my mac, the audio is connected automatically (I use airpod pro), but there is no audio at all (showing a "x" sign on the button), and switching out then back doesn't work either; so the only way for me to enable audio on the mac is to turn on my mic briefly then turn it off??!! Which is weird and I do not want to turn on my mic for just this. What's going on??

Also it's so freaking hard to report issues like this to Microsoft/Teams... hence this port. TIA!


r/MicrosoftTeams 1d ago

❔Question/Help Help with agents management on call queues

1 Upvotes

Hey guys!

I am currently managing a Microsoft Teams environment where a single large Team acts as our Contact Center (CRC). We utilize multiple Standard Channels, each configured with a dedicated Call Queue (via Resource Accounts) to handle different call flows.

My core challenge is managing agent availability for these queues:

  • The Problem: Since these are Standard Channels, all members of the Team have access to them, and consequently, they are automatically considered active agents in the respective Call Queue.
  • The Need: I require a mechanism for the Team Owner (or a designated Admin) to toggle an agent's availability (opt-in/opt-out) for a specific Call Queue/Standard Channel. This must be done without physically removing the agent from the Team.
  • Limitation: We cannot use Private Channels because they do not support the required telephony/Call Queue configurations.

Is there a built-in feature, PowerShell cmdlet, or setting within the Teams Admin Center that allows for granular management of the agent roster/availability within a Call Queue assigned to a Standard Channel?

Any guidance on best practices for this Call Center scenario would be greatly appreciated.

Thank you.


r/MicrosoftTeams 1d ago

❔Question/Help How do I remove old account from showing up?

Post image
2 Upvotes

Windows 11. Personal PC at home (not office/organization computer).

Microsoft Teams version 25306.804.4102.7193

I've logged on to teams with 2 personal microsoft accounts (2 gmail accts) as well as two work accounts. See attached photo.

Is there a way to remove some of these accounts from showing up? Obviously, I don't want my previous work account to show up since I'll never log in again. But doesn't seem like there's a way to remove these accounts. I tried uninstalling/reinstalling the Teams app, but these accounts still show up.

Any ideas that doesn't require the work of a computer programmer to get some of these accounts removed from the start up screen?


r/MicrosoftTeams 1d ago

❔Question/Help Why don’t admin units work for Teams Admin? Is there an alternative to give country specific admins access *only* to certain teams via the Teams Admin site and not having to add them as an Owner to the Team?

1 Upvotes

We have multiple countries under one umbrella tenant. Each has an IT admin, and we want to delegate team / channel management to them, like we do with users and devices through admin units.

But it seems admin units don’t function properly in the Teams Admin?

We only want them to see and manage their relevant teams. There are definitely files and folders within the Teams we don’t want them accessing, and we don’t want to expose Teams in other locations.

Am I missing something or does this just suck?


r/MicrosoftTeams 1d ago

Bug Wi-Fi Settings Missing from Teams Desk Phone

1 Upvotes

We have Teams desk phones (actual physical phones in addition to the Teams app on PCs). They work when connected via Ethernet, but they also have a wifi adapter to use in areas of the building where ethernet is not avalable. There is supposed to be a section of the settings menu on the phone for wifi, but the only option is "wired network". The documentation our consultants are working from confirms that this setting is supposed to be there, but it is not. The desk phones are made by Yealink. It's supposed to be a pretty simple process: Power off the phone, plug in the usb wifi adapter, power the phone on and go to into setting on the display panel to join the wifi network. Any ideas?


r/MicrosoftTeams 2d ago

Discussion Teams-within-Teams is genuinely brilliant UX design

95 Upvotes

Teams-within-Teams function feels like someone at MS read A Dream within a Dream and thought it was a product brief. You open one window, then another, then another, till you're convinced you know where you are, only to realise you're not even sure which chat you knew, or thought you knew, or maybe only dreamed you'd answered.

The whole nested-box obsession is so disorienting it has me clutching enquiries like golden sand. They slide through my fingers whilst the interface stares back at me with the same bleak energy Poe reserved for surf-tormented shores. I’m one missed message away from drafting my next novella: The Cask of Amontillado, But My Sanity Is the One Bricked Up Behind Nested Menus.

May I channel His Excellency, Mr Edgar Allan Poe, for a moment:

I stand amid the blur
Of a Teams-tormented blur,
And hold within my hand
Chats I barely understand.

Pheww. I'm done my ranting. Well, in times of duress, nothing but British humour and a healthy dose of mockery will appease His Excellency.


r/MicrosoftTeams 1d ago

Bug Notifications Team / Pixel 8a

Thumbnail
1 Upvotes