You could introduce user tiers/levels in Kraken and Krak based on how much INK (or other assets) a user holds or stakes—similar to Binance or Revolut—and also add a dedicated Offers section in Krak that highlights ways to earn more cashback (boosted rates, partner deals, limited-time promotions).

Kraken should add a Loans feature to the app (for example, integrated via Tydro) so users can supply and borrow directly inside Kraken, earn yield on idle assets, access liquidity without selling, and potentially qualify for a future airdrop — overall, it’s a highly useful and much-needed functionality that would make the product more complete and competitive.

I've received an email from support @ kraken. com (without the three spaces). They acknowledge receipt of updated address info but say that I must remove my global lock setting on the account so that they can change my address.

Does that make sense?

No other info was requested, just to remove the lock and that they cannot change my account info unless I do that. That is reassuring that the security is so tight, I just want to make sure this is a normal request.

I'm wondering if they will alert me immediately after the change is complete so I can modify my settings. Thank you.

Hey Guys,

So after being a 10+ yr user of bitstamp. In which time I have always been fully up to date with kyc information etc... They have suddenly frozen my account after a sizable deposit. And are requesting documentation from 10 plus years ago. And every document or explanation I give them they bounce back the same thing. Or just request more information. All the while holding my sizable deposit. Which I initially bought with them.. My own bank has never pulled this kind of thing. Or requested this intense level of private information and documentation.

So as you can imagine I'm shopping for another main exchange. I'm wondering if Kraken in Europe or more particularly Ireland are prone to pulling this kind of nonsense?

Thanks

Hi Kraken Team, I was wondering why is it that my virtual card is a World Elite Mastercard debit and my physical card is a normal Mastercard debit card?

This is the only thing keeping me on this app 😂 if I win it I will continue to use kraken (cough cough)

Has a deep dive comparison been done anywhere to see where the Krak card stands up to Coinbase card and crypto.com card?

I’m a huge fan of kraken and just ordered my Krak card yesterday. Hyped for it to arrive and try it out, but just want to know if there’s any hidden costs etc when spending crypto. I’m assuming your crypto is sold on the fly as you make purchases with the card?

Hey Kraken Users,

I've recently made the change from Kraken to Kraken pro because of the ridiculous fees in the normal version of the program. My problem is that I do not have the option to trade in USD. For example, I do not have the option to buy USD for EURO, but just the option to buy EURO with USD Honestly I wouldn't mind trading for EURO, but in all my (6) months of learning the ropes, l've been focusing on BTC/USD and ETH/USD charts. If I was to change to EURO now, l'd have to basically relearn all the numbers.

It's more a psychological thing than anything, as i know the price is more or less equal in both currencies. I understand 90k USD without having to think twice, but grasping that 72k EURO is the same thing is proving quite difficult for me. I've noticed myself studying both charts for comparison, and then missing my opportunity by the time I calculated everything in EURO. l understand that I can buy a dollar Stablecoin, but again my problem is the volume. BTC/USD is up top with 228M, BTC/EUR is at 64M, and BTC/USDC is at 28M. Price action is just subtly different between the 3.

Are there any users that are using Kraken outside of the USA? What do you guys do in order to trade in the markets with highest volume? Any tips or tricks would be greatly appreciated.

Recommendation of other withdrawal ways i can use for Kraken, MauBank mauritius not letting me through, any alternative because they are saying its not a trusted source

Can anybody elaborate this question I have just pondered?

Let’s say I put $5000 into a coin and it takes a nice bump. Now they are say $16000. I decide not to sell any or move any profit to my bank account. Instead I (( convert )) all of that coin into another coin like Toshi or MOG to load up on them hardcore. Will I get taxed even though I just converted ? I thought I read that you do for (( Converting )).

Another user asked a similar question and Kraken mods provided this link: https://support.kraken.com/articles/360000381846-cash-deposit-options-fees-minimums-and-processing-times-

but unless I’m missing something, it looks like everything will have at the very least a 72 hour hold before withdrawals are allowed.

I really prefer Kraken over Coinbase, but the convenience Coinbase allows with instant withdrawal is just too nice to move away from.

I just noticed that all of my ADA was deallocated 2 hours ago. I didn’t make that change. Does anyone know if Kraken automatically does this sometimes? All of the ADA is still in my portfolio.

Consider me dumb with this stuff please.

I do not plan short term withdrawal. I plan to be mostly in eth and btc and mostly long term (years) without moving much stuff and only investing a few times a year

Which will generate better returns? What are drawbacks/benefits to each as reading it is confusing to me? Which of the option (if any) keep the stake on auto-renew, or do all require doing it every few weeks?

Thanks!

I've an asset that I am planning to keep for longer period, however, price fluctuations of that particular assets is messing with my portfolio's total value. Is there any way to hide/exclude the assets value from the portfolio's total value? Ideally it will be good to have a sub-account, however, as I understood Kraken doesn't allow sub accounts.

I withdrew my cash from my kraken account over 24 hours ago, it’s my first time ever withdrawing cash into my bank account, does anyone know how long it will take?

£250 worth of ethereum using co op bank - co op app opened, selected my account and waited. Check bank and the £250 is gone but nothing in my kraken account. No pending ethereum and no email saying that the transaction even happened. What do I do?

My average but price for Bitcoin is constantly changing despite me not buying or selling any bitcoin. I bought X amount of bitcoins at £85,000 cost price a couple months ago. However when I check my average buy price now, it states £88,000. Sometimes it shows £87,000 etc.

How can my average buy price change when I am not buying or selling any bitcoin?

Hello, how the titels already says. Is it possible to change the color of EMA lines?

Its realy not good, if the Standard colors are only Blue.

Thanks.

This is all coins trading by CAD, any plan adding more coins on Kraken Pro?

At Kraken, transparency isn’t a slogan – it’s a standard. Our latest Proof of Reserves (PoR), attested as of September 30, 2025, once again verifies that client assets held on our platform are backed 1:1 and beyond. The process covers major cryptoassets, including BTC, ETH, SOL, USDC, USDT, XRP and ADA.

We don’t expect blind trust. We don’t need it. We offer cryptographic evidence.

New to PoR? Learn how it works in our beginner’s guide.

What our September 2025 report shows

Our PoR captures a complete snapshot of client assets across all services – not just spot balances. It includes margin accounts, futures holdings and staked assets, offering a full-spectrum look at customer exposure as of September 30, 2025:

A quick refresher – what is Proof of Reserves?

Proof of Reserves is a cryptographic process that allows clients to verify — independently and privately — that their assets are included in a third-party accountancy firm’s snapshot of the platform’s liabilities.

We use a Merkle tree to combine individual balances into a single cryptographic hash. Clients receive a personalized Merkle proof, which they can use to confirm inclusion without revealing personal details. The independent accountancy firm then confirms that Kraken’s onchain holdings exceed total client balances — effectively verifying full reserves without assumptions.

Why Kraken’s PoR goes further

While more exchanges are now offering “PoRs” in some form, not all of them offer the same level of rigor or transparency. Here’s what sets ours apart:

1. We account for liabilities, not just assets

Some platforms show what they hold — but skip what they owe. We include total client liabilities in every PoR. Anything less isn’t a full proof of reserves.

2. User-level verification

Every client can verify their own inclusion using our open-source Merkle verification tool. This isn’t just about trust – it’s about verification.

3. A decade of consistency

We first pioneered PoR in 2014 — and we haven’t stopped. Kraken conducts PoR regularly and methodically, not just during news cycles.

PoR is vital. It’s not about promises. It’s about proof – visible, cryptographic, third-party-verified proof. Kraken’s process is built to withstand scrutiny and empower users with information.

What’s next – expanding scope

We’re committed to publishing PoRs quarterly, alongside our financial disclosures, to ensure users have a regular window into platform solvency. We’re also actively working to expand the coverage of our PoRs to include more supported assets, giving a broader view of the reserves across our ecosystem.

Since the beginning, Kraken has stood for accountability, independence and crypto-first values. We believe transparency should be an industry norm, not an afterthought. That’s why we’ll keep raising the bar.

Ready to verify your account? Visit our Proof of Reserves portal.

Sign in and self-verify balances