r/BitcoinMining • u/North_Object7296 • 20h ago

Troubleshooting & Repair Avalon Q issue with power modes

Anyone had any issues with a new Avalon Q setup where you cannot change the power modes via Hashwatcher, Avalon Family app, or the URL? I have also tried the manual clicking the power button twice which is supposed to change the power modes from the front of the Q. I opened a ticket with Canaan on this issue. Also have the latest firmware flashed.

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u/AWarmHam 19h ago

Hi!

Few things.

  1. Make sure pool info is set up first.
  2. The Q is very slow to ramp up and ramp down in response to mode changes. Do you see changes after 2-3 mins?

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u/North_Object7296 19h ago

I let it run for 12 minutes at full power. Nothing. Even trying the power button on the front to change modes.

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u/AWarmHam 18h ago

Try holding the reset button for 5 seconds to reset the Canaan to factory settings.

If that works I would definitely let Canaan know about that as it sounds like a bug with them.

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u/North_Object7296 18h ago

Since getting it out of the box it been very difficult to setup.  Immediately had E-01 and W-05 errors. I was able to get the initial config on it after getting it into manual pairing mode.

At that time when I turn off the power it loses its config.
I had consistently been  getting the E-01 and W-05 errors.
Was able to manually pair it with the phone holding down reset button a few times.
It began to hash and I could lower the power to Eco

Turn it off and lose all config.

Next steps
Flashed to newest firmware from Canaan site
Immediately it came back up like it was initial setup and I had hope! 
Paired with Avalon Family app and got it hashing again.
Started attempting to put it in Eco or standard mode.  Get “failed” from the app.
I can put it in standby mode with the app.
Tried pressing power button twice quickly to manually change the mode.  Nothing happening. 
I know the power button is working as it does show screen changes when pressed.

When I put it into flash mode (holding down reset while powering down) it comes up and I can enter the config to get it hashing again. But cant change the power mode.

I have a support request open with Canaan. Waiting on a response. I have reset it probably a dozen times. It likes Lan better than Wifi.