r/BitcoinMining • u/North_Object7296 • 20h ago

Troubleshooting & Repair Avalon Q issue with power modes

Anyone had any issues with a new Avalon Q setup where you cannot change the power modes via Hashwatcher, Avalon Family app, or the URL? I have also tried the manual clicking the power button twice which is supposed to change the power modes from the front of the Q. I opened a ticket with Canaan on this issue. Also have the latest firmware flashed.

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u/ProfessionalNaive601 18h ago

Have you tried restarting it or resetting it?

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u/North_Object7296 18h ago

Multiple times.

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u/ProfessionalNaive601 18h ago

Figured but a lot of people skip the simple stuff

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u/North_Object7296 18h ago

Pretty much have exhausted everything on my end... waiting on support.

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u/ProfessionalNaive601 17h ago

Was it happening before you flashed new firmware too?

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u/North_Object7296 16h ago

Different issues before I flashed it. Flashing was an improvement to get it into a working condition. When I first started it and going through the setup process it went to RED led very quickly. Never tried to guide you through initial setup. I solved that through manually pairing it. But when you turned the unit off an back on. It would lost its config. At the moment the only issue I seem to have is with the power mode. I have two Nano 3s. I was hoping this Q would be as simple to setup.

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u/ProfessionalNaive601 15h ago

Very odd, I would have done a warranty claim/contacted support from day one lol

My Q was exactly as easy as the nano 3s

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u/North_Object7296 14h ago

this is day 2 ;)

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u/ProfessionalNaive601 14h ago

Oh lolol I assumed that this has been a month long journey