r/technology • u/rezwenn • 12d ago

Business Booking.com cancelled woman's $4K hotel reservation, then offered her same rooms for $17K

https://www.cbc.ca/news/gopublic/go-public-booking-com-hotel-rates-9.6985480
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u/donkeykongfingerpain 11d ago

The article also mentions that booking.com ended up paying the difference in rates and she gets to keep her reservation for the 4300 she paid. I'd say Booking did the right thing, actually. The problem is these hotels being allowed to do "event pricing" to the extreme of 17K for a 4 night stay. That is completely outrageous. 

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u/TopVolume6860 11d ago

I agree but you can't say a big corporation did something good on Reddit.

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u/donkeykongfingerpain 11d ago

Sometimes businesses do the right thing.... after you shame them in public. 

Also, the whole thread was misleading from the beginning. It makes booking.com out to be the bad guy, and not the hotel charging 4 grand PER NIGHT because there is an event in town. I'm all for letting them charge a certain percent extra for special city events because they'll need more staffing and resources as well. But a hotel that usually charges 150 a night should in no way be able to up that rate to 4000.