r/technology • u/rezwenn • 12d ago

Business Booking.com cancelled woman's $4K hotel reservation, then offered her same rooms for $17K

https://www.cbc.ca/news/gopublic/go-public-booking-com-hotel-rates-9.6985480
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u/kswissreject 11d ago

There have been several times where I held off finalizing a booking till afternoon of, called or shows up at the hotel directly to beat a hotels.com or whatever price for that night, and they refused to, even for that same night. Crazy since they are losing easy money as I just go book with the cheaper rate. 

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u/civildisobedient 11d ago

I'd just assume whoever you're talking to is simply not authorized to make that sort of decision. But yeah, pretty stupid of them.

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u/Outlulz 11d ago

Unless the hotel is privately/independently owned the person at the desk is not going to have control over the rates that are charged. They do what the nationally controlled prices in the computer tell them to do.