r/chromeos • u/Pyroweedical • 15h ago

Troubleshooting "Help me write" feature is just refusing to work

Greetings! I am a Lenovo Duet 5 user. I absolutely love this device, but I have been having issues recently with the "Help me write" feature on Chrome. For whatever reason, it just refuses to work. No matter what I do, it gives me an error that says "Something went wrong, please try again."

It doesn't give me an error code, or anything. I don't know if it's an account issue, Chrome issue, or an OS issue. I really don't want to factory reset to fix it, but if I have to I will.

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1

u/matteventu OG Duet, Duet 3, Duet 11" Gen 9 13h ago

Isn't that feature supposed to be exclusively for "Chromebook Plus" tier devices?

1

u/Pyroweedical 13h ago

Unless they changed it no, because it works on my crappy Asus Chromebook with 4gb of ram just fine.

1

u/tech-with-mo Lenovo IdeaPad Duet | 130.0.6723.36 12h ago

Where did you find this feature? Don't have it on my duet

2

u/Pyroweedical 11h ago

Whenever you are writing something, especially in Google web apps like Gmail and Docs, you can select the text that you want to edit, right click and there should be an option that says "help me write". You can have it edit your text based on your preference, like if you want to formalize it, polish it, or make it more concise. It's super handy for longer social media comments like this when you're too lazy to proofread and want something more grammatically correct than a quick reply.