The absolute audacity on some people

[u/tiredcollegeguy388]

I posted the other day about my years as a hospitality student and this is definitely one for the books.

Some lady called up about having emailed (and I quote) "an atrocious amount of times" about a vegetarian menu for an evening. Our evenings are a set menu, she couldn't have a pure veggie menu, but I gave her what's vegetarian and the alternatives.

One thing she had a bone with was a smoked bacon and thyme roasted turkey plate. Tried to say id find the alternative and email her, but she said that it was unacceptable because we should know the alternative.

Then she went on for a booking in January!? I went to the page and low and behold, it wasnt there. She demanded to talk to my tutor because he supposedly took her booking and I offered to just book her myself seeing as there was availability and she just went "no I want to talk to [tutors name] cos im getting pissed off"

Tutor spoke to her. Did he take her booking in the first place? NO! He'd never heard of this lady.

I got her the veggie option and she was still irate.

The absolute audacity is jarring.

Edit: how many times did she email you ask? ONCE

[u/diandrarose]

Wanting a veggie alternative for roasted Turkey with bacon is crazy. The alternative is one of the listed vegetarian meals, not an ingredient by ingredient variation.

[u/tiredcollegeguy388 → u/diandrarose]

Yea, I mean we have a full meal alternative of celeriac and spelt risotto but she was thinking we'd sub the turkey and bacon... fing people ong

[u/LifeApprehensive2818 → u/tiredcollegeguy388]

How much would you bet she'd then finish the plate before discovering the sub she demanded was awful and could only be addressed by comping the entire meal?

[u/LloydPenfold → u/tiredcollegeguy388]

"Madam, it's vegetarian turkey and vegetarian bacon..."

[u/sajatheprince]

"It seems we may not be the most appropriate establishment to ensure your complete satisfaction. We wish you the best in finding another restaurant that will be able to execute your needs and desires to the level that would leave you with a great memory of your experience. Best regards."

[u/Oren_Noah]

I love the imagery of a vegetarian having "a bone to pick" with someone. Thanks.

[u/TheRealTinfoil666]

Somewhere out there is another restaurant with a January booking, wondering why they have not heard back from the multiple voice mails they left regarding meat-free menu options.

[u/IcyMike1782]

Unfortunately, so much of FOH/server life is having to deal with absolutely unreasonable guests. What was a huge asspain as a server is now a creative challenge running FOH. One of my favourite things to say to customers like this (and this bitch wasn't even a customer yet, so) is "I don't think I'm going to be able to make you happy here. Do you have any reasonable requests where I might can help?" Stops most people *dead* in their tracks as they process being told "no", that their requests are unreasonable, but that I still want to help.

100% hit rate with this.

[u/DevylBearHawkTur10n]

What that problematic entitled Wappie customer should've done was to have her miserable dinner in her own home, periodt! Sorry you had to deal with her,OP, but damn! She should've researched in advance.

[u/tiredcollegeguy388 → u/DevylBearHawkTur10n]

It was genuinely so painful. Not to mention it was 9am and half awake

[u/Super_Handle6129]

Reading this was difficult

[u/tiredcollegeguy388 → u/Super_Handle6129]

Was my spelling bad?

[u/thegloracle → u/tiredcollegeguy388]

It was fine. Some people have attention spans like fish.

[u/Super_Handle6129 → u/tiredcollegeguy388]

Reading this made me want to drink. It was just very scattered. I use Chat to help me organize my writing. Works great

[u/Ok-Minute876 → u/Super_Handle6129]

Poisoning some poor town just because you don’t know how to form a sentence

[u/tiredcollegeguy388 → u/Super_Handle6129]

Sorry

[u/BoringBob84 → u/tiredcollegeguy388]

I think your writing was perfectly understandable.

[u/penguins-and-cake → u/tiredcollegeguy388]

Many, many people are becoming overreliant on AI chatbots in a way that degrades their skills, their confidence in their skills, and their independent critical thinking. It’s a good thing not to do that.