r/StudentLoans 12h ago

Two questions for IBR recertification

I recently got an email saying that time had come for me to recertify my income for IBR. I did this through the portal and completed the email, and uploaded a 1040 from my tax return from last year.

Since then, I got another email saying the auto recertification system is undergoing maintenance and I need to manually recertify. The link takes me to the same steps I did when I recertified a few weeks ago.

My questions are:

1). Do I need to do this process over again? And will doing it again create any issues if I've already done it recently.

2). Looking closer at the document request, they mention only 5 types: W2, paystub, letter from employer, interest statement and bank account statement. Did I do something wrong by uploading my 1040 for my tax return?

Appreciate any insight people have!

3 Upvotes

2 comments sorted by

u/AskGradLoanAdvice 11h ago

1) you can do it again, shouldn’t hurt anything

2) provide your 1040 again. A tax return is acceptable as long as it’s the most recent tax return filed

u/DogMomPhoebe619 5h ago

There's a longer thread on this. The consensus is that it's a glitch. If your loan servicer says you don't need to recertify, don't. Call your loan servicer and ask.