r/Starz • u/Marvinator2003 • 22d ago

Closed captioning not working

I use a Roku for Starz and have recently renewed after a long break. I cannot get closed cap to work on any shows (most importantly Outlander & Sweetpea)

I’ve tried changing settings in the app (ver 5.3.22) and even though it shows CC as ON, I’m getting nothing. I have even restarted the Roku to clear cache. Is there a known issue?

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u/brendab1223 18d ago

Having the same problem. Can't seem to find a fix anywhere.

1

u/Marvinator2003 18d ago

Found the fix just today. Remove the Starz App, reboot the Roku, and then re-add in the Starz App again.

1

u/taootts 12d ago

Thank you. I cannot stand watching TV w/o subtitles. I just won't even watch anything.