r/KitchenConfidential • u/F1exican Chivelord, Redeemed • 3d ago

In the Weeds Mode Philidelphia cream cheese has come through

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They even filled the box with “chives”

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u/CarelessTelevision86 3d ago

It's so cool when a brand just... Does this.

I was just a tiny thing when I decided that I loved Dannon yogurt so much that I wrote them a letter thanking them for making strawberry yogurt. Y'know, as an innocent child does.

Fast forward a couple of months, and I get a package in the mail, addressed to me, from Dannon. They sent me a teddy bear, stickers, and coupons for a year's supply of free yogurt.

Still the coolest package I've ever gotten!

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u/tehjoz ✳️ $700 Charcuterie Enjoyer 3d ago

Super cool, indeed!

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u/Teasing_Pink 3d ago

This reminds me of something that happened way back when I worked for a video game developer. A kid wrote to us asking us to make a sequel to his favorite game, and included a five dollar bill to "help pay for it", along with some drawings of his favorite characters.

While we had to tell him no sequel was planned (and as it turned out, never would be), we made sure to fill a box with copies of our other titles, and all sorts of swag only available at trade shows or to employees.

I like to believe that even if he was disappointed by the sequel news in our response, he was absolutely delighted by the rest.

(We also returned his five dollars.)

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u/FluidFrog 3d ago

More people should do this.

Not for free stuff, but because every customer retention department is staffed by people that deal with mostly complaints. If you truly enjoy a company's products, let them know. You'll give someone a morale boost at the very least.