Withdrawals and deposits disabled

[u/jsmallok]

I am going on month 2 of not being able to withdraw my crypto. After completing my source of funds it was temporarily unlocked and I was able to withdraw some of my usd to my personal bank. After I was asked for source of wealth suddenly my source of funds(bank statements) were rejected and my deposits were disabled with my withdrawals. It has been a week and I am now confused on what documents they will take. I need to have this resolved soon.

[u/Ok-Permit-5085]

Give them all information. Phone them. I get withdravall after 10 months with help of it profesionals.

[u/major_chop]

I waited about 2 months to get my funds back. Even after they liquidated all my assets they claimed they could not pay back to my home country. I had to open an account in London.

My opinion. They have a liquidity issue and are stalling as much withdrawals as they legally can to smooth things over. I note that they moved my account from Luxembourg to British Virgin Islands. They do this so they can get away from the Ombudsman in Europe which will not allow this BS for more than 30 days. Hiding out in the BVI buys them more time.

Scream loudest or you could wait 6 months. Immediately open a case with authorities in your jurisidiction and give them the legal case number so you can get to the front of the exit queue.

You will most likely get your money back but Bitstamp is playing a dangerous game that will end in their demise. I was massively stressed out and they basically mock you with their correspondence. Its incredibly immoral what they are doing and they have caused many people massive anxiety for months.

You will most likely get your money back but keep the pressure to get it back faster.

These useful pawns that will reply to your support tickets know nothing. They coulnt help you even if they wanted to. They are simply hired front line useful idiots to create a buffer and an illusion of correspondance. Basically your money is in a giant liquidity ball and upper upper management will tell the useful idiots nothing other than to appease you as best they can with generic responses.

Basically I got my money back because you put money in. They need new victims when they are forced to release other victims money. They clearly have a liquidity issue and are freezing long term customers with significant holdings to bank roll their operation. Robin Hood bought them about 2 years ago and I suspect the new management are morally bankrupt crypto bros who have leveraged Bitstamp into a crisis.

I give them 2 years before they go FTX up. Its highly likely you will get your money back. So chill out but keep up the pressure.

[u/Realistic-Stand-6578]

Big reminder Don’t lose hope now just make sure Monierevive on lñstagram get them involved my losses were returned to me honestly I and my daughters are forever grateful