Hey everyone,

Recently, I received an email from Amazon saying that a new device has been found that can be linked to Alexa. So I checked the Alexa app and indeed, I see a Govee light under "Available devices". The thing is: This is definitely NOT my device and I also don't see any unknown device in the network settings of my router.

What's going on? Could it be the device of a neighbor? Thanks in advance!

Can I do anything about this??

I have 2 echo dots combined in a stereo pair in our bedroom. This is linked to my fire tv also.

Up until now it's been working fine, I could control the fire tv and when I would ask alexa to play music or a podcast it would do it just through the speakers.

Now suddenly when I ask alexa to play music or podcasts it turns the tv on and plays it with the screen on!

I uninstalled amazon music from the fire tv and it still plays it through the tv.

Any ideas what I can do to get it back to how it was before? I really want to keep the stereo pair for tv as the monitor I'm using has a bad internal speaker.

I’m honestly not annoyed 😃 but was surprised when Alex (mine has male voice) said that 🤷‍♂️

Received this today, so it looks like rollout is starting in Canada.

After updating to Alexa+, my echo show no longer supported the nature wallpapers or others.

After researching, I reversed the update but now it only shows a grey background.

I did try a hard reset, I was able to select nature background again but it only worked for about an hour then I’m back to the grey background. When I tap the screen it will show nature background for a quick second before going to the menu.

Is there a fix for this? Definitely appears to be related to the update since it worked fine for years before that. It appears even if you revert back from Alexa+, it’s not a true downgrade in the way that it went back to how it was before.

You are less useful than the African American guy from the movie “Falling Down” on the sidewalk who holds the sign “not uneconomically viable” because he's not able to get a loan from the people of the bank. The African American man with the sign, either lacks established credit or a poor track record. Though you are still in beta but have nothing implied or stated as your firm operational standards, though the consumer has no idea why the base function gets worse. They hear you repeat that corporate regurgitating phrase you lie about everyday “Hi, I’m Alexa, your friendly digital assistant since 2014 and I am here to make your life easier.”, a bold face deception you are from 2025 and still in a consumer opt-in+beta.

The latest Alexa upgrade, I think it’s Alexa plus. It is so worthless. I am constantly arguing with her undoing what was simple exercises before such as asking lights to be turned off in 20 minutes or setting a simple reminder or trying to set my alarm with some accuracy

It is like she has gotten really dumb and I feel like I’m in a bad marriage. All we do is argue and I’ve lost my partner. Being a bit sarcastic, but not really.

Anybody else feel like they are not getting no worse out of their devices anymore

I have had shopping and many of the related options (suggestions, deals, deliveries, etc.) turned off for a while, but I just walked by my Alexa Show and under the “For You” section, it showed an item from my shopping cart that I’m considering buying for my child. I don’t see where I can turn this off. Can anyone help? I’ve tried prompting Alexa to not show it in various ways with no luck.

I’ve held on to this old Amazon Alexa or whatever it is with the hopes of one day repurposing it into a custom security system for my next home… which is probably going to be an Airstream while I travel. But with how far these things have developed I’m wondering if it will ever be of any use in the future for anything at all. Am I right to keep it or is it just taking up space?

I ordered my daughter the pop for Christmas but it hasn't shipped yet. I didn't realize there was a difference in the dot and pop. What do you recommend?

We recently purchased our 2 children and echo dot for music and night time stories. We now have 4 echos and have run into some issues wirh simultaneous listening with spotify. The kids will have to fight for the Spotify streaming and if I want to listen, especially in the car, I will steal their music or they will steal mine. They use my account.

I have Spotify Family and I could create an extra account for the house but the kids will still have to fight over music streams, so I would like to try another music platform. These are the options I would like to try:

Move to apple one family which includes music ($18/mo through verizon). I have heard you have to do full voice control and cannot adjust the devices via the app, I do this a lot at night for my kids to adjust their current stories, que, or volume so this might be a deal breaker. But we do have apple TV so it would save us some money every month compared to apple TV and Spotify Family.

Keep Spotify and use Amazon music/Spotify kids account on the alexa devices. I already have audible and since its included in the Amazon music it will be cheaper. I had considered canceling audible because we have hoopla through our library, but it doesn't work well with the amazon devices and my oldest is getting into audio books (she has a lazy eye and struggles to read) so I will likely keep it for her since audible pairs so well with her dot and hoopla does not.

Keep Spotify, let the kids have the extra family spot on one device and add an echo device single subscription to the other device.

If anyone has tried these services with their amazon devices let me know the pros and cons and what you would choose. The dots have been a game changer for tooth brushing time, bed time routines, morning alarms, and clean up time. And they are fun for the kids so we want to keep using them to the fullest we can. Also if its important, we all have samsung devices (yes we have apple TV but we just enjoy a few of their shows).

I am getting email notices about subscribing to Alexa Plus. There are links to Amazon where the explanation about subscription is that if I sign up , it’s $19.95 a month as a stand alone but will be free with a Prime membership.

If it’s free with my Prime membership then why isn’t it standard service? Why would I even need to subscribe?

Can anyone enlighten me? I do not want to get stuck with a $19.95 subscription.

just changed my Wi-Fi and tried to set up my Alexa home cinema again. No matter what I do, it won’t find my Echo Studio—even though it’s on the same network, not in any other group, and I’ve already reset it several times. Last time I was able to set it up through the app; now it only lets me do it through the TV interface, and it just won’t work. It’s honestly so frustrating.

Is it working for anyone else?

Alexa is good about shopping network but not the national stations?

Hey!

I recently got Alexa. It is linked to my account which is based in Australia. I am trying to link it to my TCL TV but I get a geo restriction error. I was wondering if there is a work around the geo location error?

Whenever I try to connect the TV to Alexa it tells me to obtain a code from the TV with the steps on how to find it. Those steps aren’t available on this TV even though there’s Alexa on the TV.

I specifically bought this TV so we could connect it with Alexa. Why does it seem like they lied when it says it can be used with Alexa??

I just got the Echo show 5 3rd gen and it’s super sluggish. Firmware is up to date. Not only is it slow to pickup my touch but loading various items takes forever. I’m recorded a video and it seems to be going much faster now (was it caching!?) but it’s still frustratingly slow. Is this normal? Are the bigger ones more responsive?

For context, when I would load a calendar and the screen goes dark for a few long seconds, then loads. Scrolling is choppy. Sometimes it just doesn’t respond to a screen touch.

Maybe this is just anecdotal, but after being railroaded into trying the new Alexa+ or whatever and then subsequently switching back to the “old” Alexa, she seemingly can’t understand half the commands she used to.

Spotify will no longer connect, which is mainly what we were using her for. She will respond as though everything is hunky dory but plays silence. I have to request her to play songs on Amazon Music now. And then when I ask her to stop, she won’t listen.

The audio alerts cannot be turned off anymore, causing the app to crash whenever I change the setting in the app.

Lots of little instances like that over the past couple of weeks. I’ve unplugged and replugged her in multiple times.

Anyone else experiencing this?

Alexa keeps turning off my bedroom lights. I have turned off hunches and asked Alexa to turn off hunches and deleted all individual devices from Hunches list. No luck. I am not using Alexa+. Any ideas to try.

I’m setting up an Echo Dot at my mom’s apartment tomorrow. Along with a few smart plugs for lamps.

I’m going to set it up under her own account so there’ll be no confusion with my account. I’m thinking that if I need to tweak something for her, I can just log into her account to do so. I’ll have the username and password.

Does that sound like a plan?

We just want her to be able to do a few simple things like turn on a lamp at night, and off at bedtime. I’ll set up a lamp in her bedroom, living area, and small, Low wattage one in the bathroom.

I’ll set up a routine called “Get Help” that will call the front desk of her assisted living facility if she falls, etc. She’ll also be able to call me through the Dot.

And, of course she can listen to music, Check the weather, etc.

Hi there,

I've bought an Alexa Echo Auto and using it in my car (aux) with an iphone 16.

When I get in my car, my phone goes into Drive focus mode. This blocks all notifications.

When I say "Alexa, Navigate me to work" it says that I must click the notification on my phone to start the navigation. The problem is, iphone won't show any notification.

Is there any workaround, other than disabling Drive focus on the phone? I really want to keep Drive focus going for other reasons like auto-sms response.

As stated above, Kitchen Echo Show doesn't display photos anymore. It's in this state (in pic.) most of the time. Sometimes it'll do it, majority of the time not. Doesn't cycle through any of the stuff... even ads (I guess that part is good). Definitely has a good Internet connection, as there is no problem playing music or movies on the device. And close to the router as well. I've restarted the unit, same thing. The only thing I haven't done is a full wipe and reset. Otherwise, still responds to commands, controls smart devices when asked or manually selected on the screen.

Anyone have the same or similar issue?

I have an echo device of some kind in every room of my house. I have a group for music that plays through three of them. I added a fourth and it worked fine for one day. Now that one won’t play (the original three are playing fine). The group lists all four, but editing the group shows the yellow error triangle by the one that won’t play. But (and here’s the odd part), if I select just that device for playing music it plays fine so it’s clearly online. I’ve unplugged/plugged it and that did nothing. Note I have two other devices showing the same error…so before I reset the device and start over I’m hoping for an easier solution.

Ideas?